You need to find out what your customers, stakeholders and the general public think and feel. I can help. I elicit vital information from a wide variety of people, from senior decision makers to vulnerable people, and add my own empathic and intelligent insights into my reports back to my clients. I have conducted hundreds of focus groups and interviews on almost as many different topics and am able to interpret responses in their context. For example, I have interviewed CEOs, people with disabilities, MPs, people who are visually and hearing impaired, politicians, asylum-seekers (using translators), councillors, private and public sector employees, people with cerebral palsy (using voice liberators), head teachers, teachers, children and students.

I am regularly praised by my clients for writing and presenting clear and actionable reports. I am calm and unflappable, a deep thinker, a good listener and open minded. I’m friendly, with a sense of humour, and put people at ease. I am also conscientious, flexible and can do what I’m asked; I stick to deadlines.